How to hire HERD

  • Strategic Consulting
    Perhaps the most common way that clients want to engage me is in traditional account planning/strategic consulting. I am happy to work in place of or alongside your existing advisers.
  • How stuff spreads
    In conjunction with Dr Alex Bentley, Herd can offer a unique analytics service which will help you see how the tides that shape the behaviour you want to change are actually flowing. This gives strategy the best chance of working. We've looked at FMCG problems, Social Policy problems and Health Marketing.
  • Workshops
    I'm happy to work with you to design a bespoke experience to meet your objectives or to add spice to your plans by working within an existing format/team. Whether you're looking to refine your core strategy, develop new products or refire your existing marketing, HERD can help you tremendously
  • Keynote Speeches
    I regularly do keynote & other speeches for marketing and research organisations as well as clients. In the last few years, I've spoken in Chicago, Miami, Monmouth, London, Hong Kong, Bucharest, Hamburg, Prague, LA, New York, San Diego. Please contact me for details
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How to hire HERD

  • Strategic Consulting
    Perhaps the most common way that clients want to engage me is in traditional account planning/strategic consulting. I am happy to work in place of or alongside your existing advisers.
  • How stuff spreads
    In conjunction with Dr Alex Bentley, Herd can offer a unique analytics service which will help you see how the tides that shape the behaviour you want to change are actually flowing. This gives strategy the best chance of working. We've looked at FMCG problems, Social Policy problems and Health Marketing.
  • Workshops
    I'm happy to work with you to design a bespoke experience to meet your objectives or to add spice to your plans by working within an existing format/team. Whether you're looking to refine your core strategy, develop new products or refire your existing marketing, HERD can help you tremendously
  • Keynote Speeches
    I regularly do keynote & other speeches for marketing and research organisations as well as clients. In the last few years, I've spoken in Chicago, Miami, Monmouth, London, Hong Kong, Bucharest, Hamburg, Prague, LA, New York, San Diego. Please contact me for details

« Telling it like it is *updated* | Main | Information and messaging and the future of creative agencies »

February 09, 2008

Born Sticky or Born Slippy?

Madetostick


Before I make main point of this post, let me just say what a good idea "Stickiness" is: how widely used it is, not just online but offline, too; not just about marketing ideas but in broader social terms, too.

Also - just so we're really clear - how good I think Chip and Dan's book is: how clear and useful it is in addressing some of the big questions we've been debating recently, in particular, what makes one idea more likely to spread and another not...and how concrete and practical the approach is that the book describes.

(Deep breath)Yes, there's a "but" coming, a big ol' "BUT". Ok, here goes:

I think that Sticky is entirely the wrong word.

Sticky looks at things from the arrogance of the author or the marketer.

Sticky is all about control, about things staying how they are, about doing things to consumers/citizens.

Sticky just encourages marketers to pretend that they are still at the centre of things, still the prime shapers of human/consumer behaviour.

Sticky makes me think about the thing (what I made) rather than what folk do with it or do to each other around it.

Let's be really clear: Sticky is old school marketing in a groovier, low-slung denim jeans and retro sneaker disguise. It's "viral" nonsense of the first order. The wrong end of the telescope, if you like that kind of thing (that's why ultimately the lens of sticky things is just as misguided as that of the Influencers that I've been focussing on recently)

I don't want my ideas to be sticky; I want them to be SLIPPY.

I want them to slip out of my control and through social spaces and communities.

I want folk to find my ideas and the things I make socially useful; I want folk to add to them and rebuild and rework them and spread them further (you see, I'm not hung up my ideas); I want my ideas to change the way that folk interact with each other, to distort how their social connections work, to be worth passing on...because only by being SLIPPY will they have some impact on the behaviour of folk out there....

I want my work to be all sorts of things, but most of all I want it to be SLIPPY not sticky. I want it to appear hereand here and here and here

Cue Music: All together now...

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